Terms of Use

Freight Dynamics is a service that simplifies the shipping process for express or heavy freight shipments, both domestic and worldwide. Our web site provides free instant quotes, offers instant account approval and allows automated booking and freight transportation and packaging quotes via ground or air.

The enrolled Customer, Shipper and/or Consignee (hereinafter collectively referred to as “Customer”) agrees to these TERMS AND CONDITIONS which no agent or employee of the parties may alter. These TERMS AND CONDITIONS shall apply to this and all future shipments scheduled by Customer, unless and until these TERMS AND CONDITIONS are altered or amended by the Organization’s issuance of new TERMS AND CONDITIONS which will be found at www.freightdynamics.com.

The General Rules Tariffs, set forth by the carriers provided as Solutions with the Organization, will in every instance take precedence in all legal proceedings and when applicable, will take precedence over the Organization’s TERMS AND CONDITIONS stated herein. If not stated within the carrier’s General Rules Tariff, the Organization’s TERMS AND CONDITIONS as stated herein shall control. In the case of conflict between the TERMS AND CONDITIONS contained herein and those set forth by the individual selected carrier’s General Rules Tariff, the selected carrier’s General Rules Tariff shall control. All Terms, including, but not limited to, all the limitations of liability, shall apply to the selected carrier and their agents and contracted carriers.

The Organization is a freight forwarder and broker and NOT a freight carrier. The Organization reserves the right, in its sole discretion, to refuse any shipment at any time.

Bills of Lading All Bills of Lading are NON-NEGOTIABLE and have been prepared by the enrolled Customer or by (“The Organization”) on behalf of the Customer and shall be deemed, conclusively, to have been prepared by the Customer. Any unauthorized alteration or use of Bills of Lading or tendering of shipments to any carrier other than that designated by the Organization, or the use of any Bill of Lading not authorized or issued by the Organization shall VOID the Organization’s obligations to make any payments relating to this shipment and VOID all rate quotes.

Customer’s Warranties The Customer is responsible for and warrants their compliance with all applicable laws, rules, and regulations including but not limited to customs laws, import and export laws and governmental regulation of any country to, from, through or over which the shipment may be carried. The Customer agrees to furnish such information and complete and attach to this Bill of Lading such documents as are necessary to comply with such laws, rules and regulations. The Organization assumes no liability to the Customer or to any other person for any loss or expense due to the failure of the Customer to comply with this provision. Any individual or entity acting on behalf of the Customer in scheduling shipments hereunder warrants that it has the right to act on behalf of the Customer and the right to legally bind Customer.

Necessary Documentation The Customer is required to use the Organization’s system generated Bill of Lading. If the Customer does not complete all the documents required for carriage, or if the documents which they submit are not appropriate for the services, pick up or destination requested, the Customer hereby instructs the Organization, where permitted by law, to complete, correct or replace the documents for them at the expense of the Customer. However, the Organization is not obligated to do so. If a substitute form of Bill of Lading is needed to complete delivery of this shipment and the Organization completes that document, the terms of this Bill of Lading will govern. The Organization is not liable to the Customer or to any other person for any actions taken on behalf of the Customer under this provision.

Payment All charges are payable in US Dollars and are due and payable fifteen (15) days from the date of billing, and any payment which is past due shall be subject to an additional charge at the rate of 1-1/2% per month of the average outstanding balance due, or the highest rate of interest permitted by applicable law, whichever is less. All funds received by the Organization will be applied to the oldest (based on pick-up date) invoiced BOL that is outstanding. Overpayments do not accrue interest and are subject to Minnesota State Law. In the event the Organization retains an attorney or collection agency to collect unpaid charges or for the enforcement of these Terms and Conditions, all unpaid charges will be subject to a late payment penalty of 33% and Customer shall also be liable for all attorneys and collection agency fees incurred, together with related costs and expenses. All shippers, consignors, consignees, freight forwarders or freight brokers are jointly and severally liable for the freight charges relating to this shipment. All Customers are subject to credit approval. The Organization intends to perform a credit check based on the information provided at the time of enrollment by the Customer. The amount of credit, if any, granted to the Customer is at the sole discretion of the Organization. When paying by credit card, electronic funds / Paypal, the Customer agrees they will be responsible for all charges payable, including any adjustments, on account of such Customer’s shipment. These charges and adjustments, if any, will be automatically debited to the Customer’s credit card, bank account or Paypal account or invoiced if the customer has an open account with Freight Dynamics.

The Customer shall be liable, jointly and severally, for all charges payable on account of such Customer’s shipment, including but not limited to transportation, any applicable fuel surcharges and accessorial charges, Residential Pick up or Delivery fees, Liftgate fees, if the shipment is reweighed or re dimmed, or the class is reclassified by the LTL carrier, including all adjustments issued by the carrier(s) after the shipment, and all duties, customs assessments, governmental penalties and fines, taxes, and Organization’s attorney fees and legal costs allocable to this shipment and/or all disputes related thereto. Unless otherwise agreed, Brokers scheduling shipments for clients shall be liable, jointly and severally, for all charges payable on account of such client’s shipment. The Organization shall have a lien on the shipment for all sums due it relating to this shipment or any other amounts owed by Customer. The Organization reserves the right to amend or adjust the original quoted amount or re-invoice the Customer if the original quoted amount was based upon incorrect information provided at the time of the original quote or if additional services by the carrier were required or otherwise authorized by the Customer to perform the pick up, transportation and delivery functions therein. Customer is permitted thirty (30) business days from the date of the invoice to dispute any invoiced charges. If the Organization does not receive a dispute within the allowable thirty (30) business days, the disputed item will be denied by the Organization.

Claims and Limitations of Liability No action may be brought to recover damages for loss or injury to the goods UNLESS WRITTEN NOTICE OF LOSS DUE TO DAMAGE, SHORTAGE, OR DELAY IS REPORTED BY THE SHIPPER WITHIN 10 DAYS AFTER THE DELIVERY OF THE SHIPMENT. WRITTEN NOTICE OF LOSS DUE TO NONDELIVERY MUST BE REPORTED BY THE SHIPPER WITHIN 30 DAYS AFTER ACCEPTANCE OF THE SHIPMENT OR CARRIAGE. DO NOT TAMPER WITH OR DISCARD ANY OF THE ORIGINAL PACKAGING UNTIL AN INSPECTION HAS BEEN MADE OR YOU COULD FORFIET YOUR RIGHT TO MAKE A CLAIM. The amount of claims may not be deducted from transportation charges. AN original invoice must be sent along with your claim form to verify the purchase price of the goods. We aren’t obligated to act on any claim until all freight charges are paid and an original invoice has been provided. Claims for overcharges and refunds must be made in writing to Freight Dynamics, Inc. within three (3) months of the billing date. All claims must be filed by the shipper. Notwithstanding the shipper’s instructions to the contrary, the shipper shall be primarily liable for all costs and expenses related to the shipment of the package, and for costs incurred in either returning the shipment to the shipper or warehouse the shipment pending disposition. Freight Dynamics, Inc. assumes no responsibility for bill disputes resulting from inaccuracies contained in, or omissions from the Bill of Lading. FREIGHT DYNAMICS IS NOT RESPONSBILE FOR CONCEALED DAMAGE CLAIMS ON SHIPMENTS THAT ARE SIGNED FOR WITHOUT MAKING ANY NOTATION OF DAMAGE AT THE TIME OF DELIVERY AS WE HAVE NO WAY TO ENSURE THEY NOT DAMAGED TO BEGIN WITH OR WHEN THEY WERE UNPACKAGED BY THE CONSIGNEE. The individual carrier’s governing General Rules Tariff determines the standard liability cargo insurance coverage offered by all carriers. If the shipment contains freight with a predetermined exception value, as determined by the selected carrier, the maximum exception liability will override the otherwise standard liability coverage. The filing of a claim does not relieve the responsible party for payment of freight charges. Freight payment is necessary in order for a carrier to process a claim. All freight cargo claims should be submitted immediately to the Organization to help ensure timely resolution. The Organization will attempt to assist in the resolution of freight claims, but has no responsibility or liability therefore. Please contact the Organization for more details regarding carrier insurance or carrier liability. When Organization files damage claim with carrier on behalf of customer and receives recovery funds, The Organization has a lien on such recovery amounts and reserves the right to apply recovery amounts to open past due invoices on account. This includes recovery amounts received from carrier for freight charges and/or product damage claim amounts. The Organization is not liable for any loss, damage, mis-delivery or non-delivery caused by the act, default or omission of the Carrier. The Organization is not liable for any loss, mis-delivery or non-delivery caused by the act, default or omission of the Customer or any other party who claims interest in the shipment, or caused by the nature of the shipment or any defect thereof. The Organization is not liable for losses, mis-delivery or non-delivery caused by violation(s) by the Customer of any of the TERMS AND CONDITIONS contained in the Bill of Lading or of the carrier’s General Rules Tariff including, but not limited to, improper or insufficient packing, securing, marking or addressing, or of failure to observe any of the rules relating to shipments not acceptable for transportation or shipments acceptable only under certain conditions. The Organization is not liable for losses, mis-delivery or non-delivery caused by the acts of God, perils of the air, public enemies, public authorities, acts or omissions of Customs or quarantine officials, war, riots, strikes, labor disputes, weather conditions or mechanical delay or failure of aircraft or other equipment. The Organization is not liable for failure to comply with delivery or other instructions from the Customer or for the acts or omissions of any person other than employees of the Organization. Subject to the limitations of liability contained in the Bill of Lading and the carrier’s General Rules Tariff, the Organization shall only be liable for loss, damage, mis-delivery or non-delivery caused by the Organization’s own gross negligence. The Organization’s liability therefore shall be limited to the fees that the Organization has earned with respect to the subject shipment.


Forum Selection and Choice of Law Any claim, dispute or litigation relating to these Terms and Conditions, any shipment scheduled or tendered hereunder or through the Organization’s website, or relating to any and all disputes between the Organization and the enrolled Customer, Shipper and/or Consignee and/or Brokers for any enrolled Customer, Shipper and/or Consignee, shall be filed in the District Court of Hennipen County, Minneapolis Minnesota or in the United States District Court for the District of Minnesota in Minneapolis and shall be subject to Minnesota law.

Rates All displayed transit times are estimates only and do not include day of pickup. Pickup dates are not guaranteed. LTL rates are based on the freight class as determined by the NMFC (National Motor Freight Classification) and are weight based. All displayed transit times are estimates only and do not include day of pickup. LTL pickup dates are not guaranteed. LTL/TL rates are based on Dock Door Pickup/Dock Door Delivery and Shipper Load/Consignee Unload and are state to state and mileage based. Additional fees may apply for charges including but not limited to, Tractor Detention, Trailer Detention, and Driver Assistance. Providing 48-hour notice is given, the Organization assures coverage of Truckloads within 4 hours of Customer’s requested pickup, excluding weekends and holidays, weather or national emergency. Trade show shipments cannot be guaranteed. Once a carrier has been contracted to make this pick up, Customer must tender this load to carrier at the agreed upon rate, or pay a $ 150.00 “truck ordered, not used” penalty. Air Freight rates are based on the greater of actual or dimensional weight. If an Air Freight shipment contains oversize freight, additional charges and transit days may apply.

Van Line rates are driven by state to state/mileage, weight (actual or density) and commodity/product type. Flatbed rates are based on equipment type, state to state/mileage and weight. If a flatbed shipment contains oversize freight, additional charges and transit days may apply.

Declared Value and limitation of liability. Freight Dynamics, Inc. is not liable for any declared value unless the items are crated by Freight Dynamics or a professional crating company. The liability of Freight Dynamics, Inc. is limited to the actual value of the package up to $100.00 US Funds unless a higher value is declared for carriage herein and a greater charge paid at the rate of $1.00 per $100 value up to $10,000 and $3.00 per $100 over $10,000.00 value. Shipments containing items of extra-ordinary intristic value such as money, currency, furs, stones, works of art, and electronic componetns, etc. are limited to a maximum declared value of $500. When multiple packages are placed on a single Bill of Lading but the shipper has not specified the declared value of each individual package, the declared value for each individual package will be determined by dividing the total declared value on the Bill of Lading by the number of packages indicated on the Bill of Lading up to the actual value of each individual package or $100 whichever is less.

Right to inspect We may, at our option, open and inspect your packages before or after you have them to us to deliver. Freight Dynamics does not transport Hazardous Materials such as gasoline, oil, loaded firearms, bombs, aerosol containers or anything classified as dangerous goods, prohibited or restricted articles by IATA (International Air Transport Association) ICAO (International Civil Avaiation Organization) any applicable government department or other relevant organization. We do not transport animals, bullion, firearms, parts thereof ammunition, human remains, pornography and illegal narcotics/drugs.