Freight Dynamics Web Site Information Privacy Policy
Privacy is of great concern to most users of the Internet, and is a critical
part of an enjoyable and satisfactory user experience. We at Freight Dynamics
are acutely aware of and sensitive to the privacy concerns of our subscribers
and other visitors to our Web site. Freight Dynamics is committed to protecting
your privacy. We use the information we collect about you to personalize and
enhance your visit to our Site and enhance your shopping. This statement details
our privacy policy and practices.
What information do we collect? How do we use it?
Freight Dynamics requests information from you that will enable us to enhance
your Site visit. Your participation or submission of information is completely
optional and within your control. For example, Freight Dynamics requests information
from you when you:
1. Register on our Site
2. Submit an e-mail inquiry requesting information
3. Submit an order for services
4. Request e-mail notification of your order status
5. Process a Claim
In each instance, we ask for your name, e-mail address, and other relevant personal
information. When you place an order, we also need to know your credit or debit
card number and expiration date, and billing and delivery address. The information
you provide will be kept confidential and used to support your customer relationship
with Freight Dynamics. Information regarding you or your shipment will not be
given or sold to any outside organization.
We also monitor customer traffic patterns and Site usage to help us to improve
the design and layout of the Site. We may also use the information we collect
to notify you about important changes to the Site, new Freight Dynamics services
and special offers.
Freight Dynamics online shipping tools are designed to protect the privacy of
your credit card information, name, address, e-mail and any other information
you provide us. We offer the industry standard security measures available through
your browser called Secure Sockets Layer SSL protocol. If at any time you would
like to make a purchase, but would rather give your credit card or purchase
order information over the telephone, you may speak with a Freight Dynamics
service representative at 800-883-8777.
Will Freight Dynamics disclose the information it collects to outside
parties?
No. Freight Dynamics does not sell, trade or rent your personal information
to others. We are committed to protecting your privacy and will only use personal
information provided by you in support of your shipping experience and relationship
with Freight Dynamics.
How does Freight Dynamics protect customer information?
When you place orders or access your account information via the Internet,
we offer the use of a secure server. The secure server software SSL encrypts
all information you input before it is sent to us. We follow strict security
procedures in the storage and disclosure of information that you have given
us to prevent unauthorized access. Our security procedures mean that we may
occasionally request proof of identity before we are able to disclose sensitive
information to you.
Security Procedures
We consider the protection of all personal information we receive from our
Web site visitors and subscribers as critical to our corporate mission. Please
be assured that we have security measures in place to protect against the loss,
misuse, and alteration of any personal information we receive from you. As with
any transmission over the Internet, however, there is always some element of
risk involved in sending personal information. In order to try to minimize this
risk, we encrypt all information that you submit in ordering one of our products
or services using the Secure Sockets Layer SSL protocol. Our security procedures
are also subject to at least an annual SAS-70 Type II audit by an internationally-recognized
accounting firm.